Original topic:

Notification popup issue

(Topic created on: 11-29-2023 10:57 AM)
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SAURAVMISRA
Active Level 9
Options
Galaxy Z
Suddenly the notification popups stopped appearing after few days of receiving one ui 6.0 on fold5. Its turned on though, but not even a single notification is appearing as popups while receiving. 

Anyone else with any galaxy phone running one ui 6.0 coming accross such issues. 

NB: IT WAS NOT IMMIDIATELY, BUT THE ISSUE STARTED AFTER FEW DAYS OF RECEIVING ONE UI 6.0
5 Comments
Galaxy Z
Send feedback to Samsung customer support
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SAURAVMISRA
Active Level 9
Galaxy Z
Done
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Hardikp1258
Active Level 4
Galaxy Z
Did you turned Lockdown mode on than off? It will happen if you did so
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SAURAVMISRA
Active Level 9
Galaxy Z
No.
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cs_member10
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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