Original topic:

Fold display not working ( screen black - touch working)

(Topic created on: 02-09-2025 03:04 PM)
135 Views
RohanR2000
Active Level 1
Options
Galaxy Z
When I power on the device I can see the inner display works but after the lock screen pops up then the inner display goes black


Anyone know what's wrong?

It's not a display problem, is it the hinge belt?
2 Comments
cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
RohanR2000
Active Level 1
Galaxy Z
I only want to replace the faulty flex ribbon, Samsung service centre only allows me to change the entire display which is 40 % of the phone cost
0 Likes