Simple steps to save battery at the cost of sacrificing luxury 1 Enable Power saver 2 Enable performance mode light 3 Enable adaptive brightness 4 Disable AOD 5 Enable extra dim 6 Change display to natural 7 Screen time out to 30 secs (system default) 8 Record videos in FHD 9 Restrict gaming to HD or FHD and slower frame rate 10 Switch to dark mode 11 Disable near by device scanning 12 Disable WiFi scanning 13 If 5G is unavailable change network to LTE/3G/2G 14 Allow the battery to drain completely and recharge,say once a month. 15 Enable auto restart 16 Run device care 17 Disable apps running in back ground. 18 Uninstall bloat ware that came with your phone,eg. Spotify,LinkedIn etc.
You can mix match the steps above and arrive at a usage based on your needs.
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Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.
1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.
2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.
3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.
4. Reduce the display brightness level or set the device to auto-brightness mode.
5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.
6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.
7. Close background running apps.
8. Turn off auto sync of e-mails, app data etc. Open notification panel > Turn off auto sync option.
9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now Note: Your phone will restart after the update is installed.
10. Reset the device:
IMPORTANT: • Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. • Remember google password before resetting the device because it is required during initial setup. • If you do not remember it, then reset, (Forgot password) your google account. • For this: • Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next
Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Simple data transfers. Secure backups. Smart Switch is the app that moves content to your new Samsung Galaxy from your old device, whether it's an Android device or not.
