Original topic:

Banking App

(Topic created on: a week ago)
71 Views
pK8899
Beginner Level 3
Options
Galaxy Z
Namaste 

My banking app has stopped working since after installing Android 15 beta version after checking my software status i have noticed Kernel is still have Android 15 Patch...

Please do this urgently...need support. 
2 Comments
Ritwiksondhi
Active Level 7
Galaxy Z
Beta versions can cause such issues, that's why they're called beta. You either switch to stable Android 14 or wait for the stable One UI 7 update.
cs_member10
Expert Level 5
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Warm Regards,
Samsung Customer Support

0 Likes