APP NOT WORKING ON FLIP 3

[Vikenp]

My mobile banking app 

Boi Mobile not working on flip3.. The app works completely fine on other phones. So no problem with the app.

Please help me sort out the problem. 

Am getting error

Facing technical error. Try again later 

[RαʝҽʂԋKυɱαɾ21]

SEND ERRORS REPORT TO SAMSUNG ABOUT THIS ISSUE BY GET HELP TAB IN THIS APP > ERRORS REPORT >SEND REPORT

ALSO SEND FEEDBACK TO BANKING APP

ALSO YOU SHOULD CONTACT BANK'S CUSTOMER CARE OR COMPLAINT NUMBER

[Vikenp]

Have contacted bank. They say problem is with your phone as the app works fine on all other phones

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support