Original topic:

App update issue

(Topic created on: 12-23-2021 11:39 PM)
159 Views
Yadav1223
Active Level 1
Options
Galaxy Store (Apps & more)
i have to update same app from play store which i have update from galaxy store, why?
plz solve this issue it consume unnecessary data
3 Comments
Sid_Karna
Expert Level 5
Galaxy Store (Apps & more)
I too face this issue. Must be some bug. But you can ignore this by updating from either of the apps.
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Ayush171
Active Level 6
Galaxy Store (Apps & more)
I have seen that galaxy store has newer versions than play store has..
So if you are getting update of the same app in both stores, go for galaxy one.

Accept this as solution if your query is resolved 😊
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cs-member13
Expert Level 4
Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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