Original topic:

Appcloud Spyware ⚠️

(Topic created on: 2 weeks ago)
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Galaxy Store (Apps & more)
What is AppCloud?

1. Developer / Origin

AppCloud is made by ironSource, a company that was founded in Israel. 
ironSource is now part of Unity. 
AppCloud is tied to a larger “Aura” platform. 

2. What It Does (According to Samsung / ironSource)
Its stated purpose: to recommend third-party apps during the setup or update of a Samsung phone. 
In many cases, it’s treated like a “system” app or deep integration / bloatware, not just a regular optional app. 
On some devices, apparently, you don’t get a normal “Uninstall” button. 


What Are the Allegations / Concerns (“Israeli Spyware” Claims)?
Several digital rights / human rights groups are raising red flags. Key concerns:

1. Pre-installed / Forced

In many Samsung A, M, and F series phones sold in certain regions (especially West Asia / North Africa, “WANA”) — AppCloud comes pre-installed. 

It may also be pushed via system updates, meaning even users who thought they disabled or removed it find it back. 

According to SMEX (a digital rights group), the app is “deeply integrated” in the OS, making removal very hard for normal users. 

2. Data Collection / Privacy Risks

Allegedly, AppCloud (or related Aura components) collects: device identifiers, IP addresses, “device fingerprints,” usage patterns, and even biometric data. 

The privacy policy / data practices are not very transparent. Critics say it's unclear exactly what data is collected, how it is stored, shared, or monetized. 

There is concern that “opt-out” mechanisms are weak or non-existent. 


3. Unremovable / Difficult to Remove

According to SMEX: you can’t uninstall it in the usual way; to remove it, you’d need to root your phone — which most users won’t do, and which voids warranty. 

Even disabling it is reportedly not always effective; sometimes it reactivates after system updates. 

Some users say they had to use ADB (Android Debug Bridge) or certain advanced tools to try to remove or disable it. 


4. Geopolitical / Ethical Concerns

Since ironSource is Israeli-founded, there are extra worries in some regions (e.g. in the Arab world) about potential surveillance, especially given Israel’s history with cyberespionage. 

SMEX and others have called for Samsung to publicly explain what data is being collected and to give users a real opt-out or removal path. 

There are also legal concerns: in some WANA countries, Israeli companies are legally restricted, raising sovereignty / data laws issues. 

What Isn’t Proven (or Is Disputed)

There is no publicly verified evidence (so far) that AppCloud is state-sponsored spyware (i.e. directly controlled by the Israeli government) or being used specifically for espionage by a state. Most of these are allegations based on data collection, difficult removability, and opaque privacy policies. 

Samsung’s official response (so far) has been limited: they acknowledge pre-installed third-party apps, but they haven’t given a detailed public breakdown about what exactly AppCloud collects and transmits. 

Some of the “spyware” accusations may be conflating ad-recommendation software / bloatware with “spyware,” which are not always the same thing. (That said, more data is being called for.)

Why This Is Serious

Scale: If these claims are true, many users across a large number of Samsung devices could be affected (especially in certain markets). 

User Control: Users should ideally have the right to remove or opt out of non-essential apps, especially ones that collect a lot of data.

Regulatory / Legal Risk: Depending on the country, this could violate data privacy laws (or create geopolitical tension), especially given the origin of ironSource.

Transparency: Lack of clarity on how data is used, stored, and shared is a big red flag.


What You Can Do (If You're Worried)

1. Check If AppCloud Is on Your Device

Go to Settings → Apps → search for AppCloud (or show system apps to find it). 



2. Disable / Restrict

Even if you can’t uninstall, try to disable it, remove its permissions, restrict background data, and block its notifications.



3. Use ADB / Advanced Tools

For more tech-savvy users: use ADB (via PC) or tools like Shizuku + Kanta (as some Reddit users suggest) to try removing / disabling the app more forcefully. 

But warning: messing with system apps can be risky — could affect system stability, security, or warranty.


4. Demand Transparency

Join or support digital rights groups (like SMEX) that are asking Samsung for better transparency, opt-out mechanisms, and clearer privacy policies.


5. Consider Your Device Choice

If this concerns you a lot, you might evaluate whether devices from other brands / series are better (depending on what you’re comfortable with).

My Assessment

The “spyware” label is partially justified given the serious data-collection and lack of uninstallation, but calling it state-level espionage software is not yet fully proven (based on publicly available evidence).

The situation is more than just “annoying bloatware” — the scale, origin, and opaqueness make it a legitimate concern, especially for privacy-conscious users.

It’s very likely this issue will force Samsung to respond more concretely (if it hasn’t already) since the pressure is coming from human rights / digital rights organizations.


If you like, I can check recent (very latest) independent technical audits of AppCloud (2025) and let you know what security researchers currently think — do you want me to do that?
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Galaxy Store (Apps & more)
True Statement
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bigthinker
Active Level 5
Never buy samsung phones
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