Original topic:

worst experience with f62

(Topic created on: 04-22-2021 08:43 AM)
494 Views
yashg247
Active Level 3
Options
Galaxy S
I feel 😪i have wasted money fir buying this phone  as its have heating  issues and battery  🔋not long live totally  wasted i suggest not to buy until  my problem  and wasted  of time is not resolved.  I am social worker  so it is also a social matter  so  till i delete  this post dont buy .  I will delete the post that will means the problem is being dissolved and a waste of my time and work is being rewarded by the person or company then only you buy
10 Comments
adityaf62
Active Level 8
Galaxy S
You forgot to mention network problem dude this phone also have slow internet issue
yashg247
Active Level 3
Galaxy S
definitely bro i am exploring it
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adityaf62
Active Level 8
Galaxy S
Yes
adityaf62
Active Level 8
Galaxy S
Well am sure you are not going to delete the post because the issues you mentioned are not gonna solve this is old habbit of samsung
yashg247
Active Level 3
Galaxy S
yes you can say that so let's share it in Twitter they will have to do so
0 Likes
adityaf62
Active Level 8
Galaxy S
Yes better we share it there
0 Likes
yashg247
Active Level 3
Galaxy S
in all platform share my post till they don't solve
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge and understand your concern regarding heating on your F62 device. We would like to request you to kindly share the below mentioned details along with the error log file. So that we can share with the technical team and after the analysis, the team will get back to you with the relevant answers. 

1.  Please share the exact scenario where you are observing heating.

2. Are there any particular application, on using which you observe the heating.

Note: The path to share the error log file is (Open Samsung Members Application > Get help > Send Feedback > Error report). Also please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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