Original topic:

what's going on with s7 edge battery

(Topic created on: 09-09-2018 03:31 PM)
518 Views
arup767
Active Level 3
Options
Galaxy S
what's happening to Samsung....development team.... it's been repeatedly told by consumers that after the July update for s7 edge. The battery drain issue in s7 edge is constant threat coz after may 15% battery percentage it drops to 0 or 2% or some time even switch's off automatically.... here's some bettery stats 2344e308-9a89-45a7-a96e-46b6b0c3b59f.jpg
4133cb45-1337-4023-a471-e048f92563ee.jpg
a47b4c79-bfbb-4361-9305-a7b7bd916bea.jpg
09809f5b-3489-404e-adf1-51c27c3f1138.jpg
6 Comments
arup767
Active Level 3
Galaxy S
phenom.... please check the stats, as it indicates some time it automatically dipped to 2% directly from 40%.
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darshan98
Active Level 9
Galaxy S
this happens when your battery loss it's capacity by considerable amount. This is the reason why apple was slowing down their device. You can replace battery of your device to solve issue. Tap like if you liked my ans.
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arup767
Active Level 3
Galaxy S
darshan98.... I bought the Samsung s7 edge last year December...brand new 128gb variant.
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EKRONtechno
Active Level 3
Galaxy S
#EKRONtechnology

No Problem On Your Phone Battery
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Jackie1982
Active Level 7
Galaxy S
https://youtu.be/kLxcEFF78do
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admin_
Expert Level 5
Galaxy S
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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