Original topic:

samsung galaxy s20+ showing a vertical pink line

(Topic created on: 03-24-2022 03:15 PM)
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xalisto
Beginner Level 2
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Galaxy S

this is my samsung s20+ display. I think users of this Samsung phone are probably experiencing the same problem and my phone is out of warranty.
 I'm wondering if I send my phone to fix with Samsung device care there's a chance that the screen will come back to look like this again? or should I just buy a new one? To be honest, I'm not sure about the quality of Samsung anymore. After reading this community I think it might be a production issue. Then, can we sue the consumer protection court?

p.s. my phone's manufacturing date was in Feb of 2020

s20+.jpg

6 Comments
Galaxy S
Now pink
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Kinshuk05
Active Level 8
Galaxy S
Seems to be a display issue. Might have happened post you dropped your phone.
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samfan91
Active Level 10
Galaxy S
Every other people got green line and you're getting pink line 🤔

Out of warranty means surly it'll cost you 15K. Try calling samsung customer care and fight for free repair.
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cs_member8
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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samfan156
Active Level 10
Galaxy S
Please accumulate those who are facing the same issue in s20 :
https://t.me/+QC1i6-R5kmQyY2U1

this is a telegram group link, so that we can accumulate and bring justice to this concern. Many reputed news have also recognized this, now we cannot back off.

https://gadgets360.com/mobiles/news/samsung-s20-plus-display-vertical-lines-pink-green-user-reports-...

https://www.androidpolice.com/samsung-galaxy-s20-display-failure/
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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