Original topic:

s9 rapid battery drain

(Topic created on: 05-10-2020 02:16 PM)
170 Views
Dave_vs
Beginner Level 2
Options
Galaxy S

Hi, over the past month my 1.5 year old s9 goes from 15% to 0% in a minute and this happens even if I put it on charge as soon as i get the 15% alert and even if i am not using the phone when I put it on charge.

Are other s9 users facing the same issue?

Any reason/solution for this?

 

Thanks.

7 Comments
ShrawanKr
Active Level 5
Galaxy S
Use Medium Power Saving Mode
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Rishi4D
Active Level 7
Galaxy S
It happens on mine as well but doesn't start from 15%, starts around 5% and comes down to 1% in minutes. I do not know any fix for this.
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Anonymous
Not applicable
Galaxy S
LoL Rapid Charging suna tha ye Rapid battery drain naye technology hai? Exynos ka chamatkar 😂
Ashwin98
Active Level 8
Galaxy S
Guys try recalibrating your battery
First clear cache partition from recovery mode.
Open dialer and dial *#0228# and select quick start. It shows an alert and select okay. I think this may solve your problem...
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Š
Expert Level 5
Galaxy S
Time to replace battery.
0 Likes
MrRobot
Active Level 6
Galaxy S
I had same issue
only option is to replace battery
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cs_member9
Active Level 7
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device

  1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
  2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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