Samsung S21 FE: App Setup Issue Post ONEUI Reinstallation

[VarunpSingh]

After a visit to Samsung Care, they reinstalled ONEUI by rooting my Samsung S21 FE. However, this led to issues with certain apps like PayZapp, displaying an error message stating the app cannot be set up due to rooting. Despite searching online, I'm still unable to resolve this issue. These apps functioned fine before the ONEUI reinstallation. On the brighter side, the heating and rapid battery drain problems seem resolved, possibly due to the reinstallation or the colder winter weather. Seeking guidance to fix this app issue if anyone has a solution.

HDFC Payzapp shows this.

[vivek1989]

Did samsung care team rooted ur phone
Normally it will break Knox security

[VarunpSingh]

Do you also rooted your device?

[vivek1989]

No bro dangerous it will void the warranty of the phone plus one will not get official updates.

[Rahul_Rajput]

not possible any of service center will never root your phone.
Note: If your phone is rooted you can install magisk module and hide the payment app from root verification ;)

[SID_]

It is slso possible that u have installed some specific apps from unknown sources..

[VarunpSingh]

Only PlayStore, I bought subscription if needed.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Ajay_das]

Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover