kunarjv
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08-12-2017 05:54 PM in
Galaxy S
hi in Samsung s8 i am unable to use 3g date on call... some times its working and for call above 3 to 5mins duration 3g data not working... i checked in sim 2 its working. and charging error when we connect the cable it shows 4hrs remaining when we remove and re insert it shows 1hr 28mins. is any one facing same issue?
5 Comments
meetlalit
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08-12-2017 10:28 PM in
Galaxy S
yes data doesn't work while on call for me too. insect even in second slot data does not work.
However I do not have battery or charging problem like the way you mentioned.
However I do not have battery or charging problem like the way you mentioned.
admin_
Expert Level 5
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08-13-2017 11:21 AM in
Galaxy S
"Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider".
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider".
kunarjv
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08-14-2017 01:53 PM in
Galaxy S
everything done but still same problem and phone factory data reset also done.
i tryed this sim card in Samsung s7 its working fine only problem with s8
i tryed this sim card in Samsung s7 its working fine only problem with s8
kunarjv
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08-13-2017 11:42 PM in
Galaxy S
everything done but still same problem and phone factory data reset also done
kunarjv
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08-13-2017 11:43 PM in
Galaxy S
i tryed this sim card in Samsung s7 its working fine only problem with s8