i had bought Samsung galaxy s8 i m facing a big issue my phone takes 4 hours to charge fully in fast charging and sometimes during charging its just stop doing charging like for example if charger is connected on 60% aftr 1 hour i checked its only 62% charged only 2 % in an hour its a big issue i just spend 60k bugs on this phone i want my money back otherwise i will take legally action
take it legally they will not listen at all for my S7 edge I also spent a huge money and I daily send email to CEO but they are not listening to us....and now I only knows this is my last Samsung mobile😠😠😠😠😠😠😠😠
Thanks for being with Samsung and for sharing your concern. During wireless charging or fast charging, the device may feel hotter and this is normal range of operation which does not affect the device’s lifespan/ performance. If the battery temperature goes beyond specified limit, the charger may stop charging the device and start charging again once temperature goes down up to the normal temperature (e.g. 36ºC) and this is only a precautionary action for customer safety. This mode is called as “Swelling Prevention Mode”. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing. Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community knows what steps you has taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken.
