Original topic:

s8 all sensors failed after update!!

(Topic created on: 05-19-2018 04:19 PM)
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mehulsharma
Beginner Level 2
Options
Galaxy S
After the latest update, all the sensors on my s8+ have failed. only fingerprint works. even my friend is having the same iasue, with s8. samsung do something about this.
I have tried factory reset and wiping cache partition to no avail.
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14 Comments
Rishi0007
Active Level 9
Galaxy S
go to service centre
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Striker247
Active Level 4
Galaxy S
Have the same issue on Note 8 , this seems to be more common recently due to their security update.

Hard /Soft reset will not work nor will cache partition wiping.


You can either wait for Samsung themselves to patch this issue in a future security/ OS update

Or

Fix this yourself by flashing a previous version of the stock firmware.

BTW was anyone able to fix this issue through flashing?
mehulsharma
Beginner Level 2
Galaxy S
Has flashing worked for anyone here?
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Striker247
Active Level 4
Galaxy S
Did you fix it through flashing?
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admin_
Expert Level 5
Galaxy S
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. We would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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