Original topic:

s7 fast charging not working

(Topic created on: 02-13-2018 01:22 AM)
202 Views
vinayartwani
Beginner Level 2
Options
Galaxy S
Suddenly fast charging for my galaxy s7 has stopped working and normal cable charging is taking too long to charge inspite of using charger provided with the phone. can someone please assist?
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3 Comments
roshini96
Active Level 8
Galaxy S
open this👉 http://bit.do/samsung-app-link-download
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Aquib007
Active Level 5
Galaxy S
How i fix this problem in my s8 plus

step 1
take out your usb cable from charger
step 2
press your usb socket with force.. because after some time it become loose ... by applying force it get tight again... check pic ..
step 3 main step
Use force when you are connecting to your s8 plus charging port ...

that how i fix my fastchargeing issue

sorry for my English.. it not good 😁eb7a41eb-557d-4b05-aef1-440c14e0bc59.jpg
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admin_
Expert Level 5
Galaxy S
Thanks for being with Samsung and for sharing your concern. We would like to inform you that you need to use AFC (fast adaptive charger) and enable this under option Main menu >>setting >> device maintenance>> Battery >>enable fast charging. If still the issue persists, We would request you to provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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