Original topic:

s6 edge battery drain

(Topic created on: 07-14-2018 06:48 AM)
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Thor
Active Level 3
Options
Galaxy S
please provide some software update to solve this problem. the phone does not even last 2hours the battery is just 1.5 years old.
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2 Comments
EZEE
Active Level 6
Galaxy S
go for a hard reset
admin_
Expert Level 5
Galaxy S
We apologize for the battery issue facing in the device. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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