- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-17-2020 08:28 AM in
Galaxy SSolved! Go to Solution.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-19-2020 10:02 AM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2020 01:38 AM in
Galaxy Show did you get the replacement it's very annoying. Whenever I am launching the camera app it's heating like crazy.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2020 02:17 PM in
Galaxy S20 plus after may update also facing same heating issue and battery drainage
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-17-2020 12:14 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-17-2020 12:53 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
03-18-2020 05:38 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below steps and be assured your issue would be resolved:
1. Close Background Apps: Tap minimize key & close the background running application.
2. Usage of mobile phone when charging. We recommend you to avoid usage of mobile phone while charging.
For more troubleshooting steps kindly visit the below provided links to resolve the heating issue and the battery draining issue :
1. https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
2. https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance register your concern in Samsung member application: Samsung member > Send feedback > Error reports/Ask questions.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2020 02:18 PM in
Galaxy S20 plus after may update also facing same heating issue and battery drainage i even format my device completely and update to may update patch,
still camera heating and battery drainage isseu.
minimized my apps also which is use most.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-07-2021 09:15 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-22-2020 09:47 AM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2021 05:05 AM in
Galaxy SWhen you fell asleep while charging then you're not using it while charging. IT STILL gets hot.