Salem1985
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03-18-2021 06:19 PM in
Galaxy S
Hi,
There seems to be an option to show charge level while the phone screen is off. No matter what I do, it just doesnt work on the S10+ at all now (used to work, now broken).
I toggled the option under display and nothing seems to fix it.
Any idea what went wrong?
4 Comments
BasselK
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03-20-2021 12:12 PM in
Galaxy S
Hi, are you using battery saving option? if yes turn it off
Salem1985
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03-20-2021 12:27 PM in
Galaxy S
Hi thank you for replying. Power saving is managed by the device (adaptive) and at the moment its currently not active. Still shows no charge status when the screen is off.
The feature is broken and needs to be fixed by Samsung. I wonder if there is anyone from Samsung here seeing my post?
The feature is broken and needs to be fixed by Samsung. I wonder if there is anyone from Samsung here seeing my post?
BasselK
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03-20-2021 12:38 PM in
Galaxy S
In this case go to Samsung Members home screen and select Get Help at the bottom of the screen for assistance or visit the nearest Samsung service centre 😀
Samsung_special ist
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03-22-2021 05:32 PM in
Galaxy SHi,
Please bring the device to a Samsung Service Center to have it checked out and help resolve the issue.
Find the closest service center to you online.