Original topic:

problems with one ui 5.1

(Topic created on: 05-08-2023 09:42 PM)
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KMMUTHUTVM
Beginner Level 2
Options
Galaxy S
Many apps are not working in my galaxy S 22 after receiving one 5.1 software update. please rectify it 
6 Comments
Galaxy S
Okay! I think it's happening only just after installing new software update, right?

Once You should try to reset your all settings through:

Goto settings > general management > reset > reset all Settings. After reset your device will restart automatically and don't worry your all data will be safe only settings will be default.

Try it, hope it'll be fixed 👍
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Members_Lox2Uqy
Beginner Level 2
Galaxy S

It didn't worked more than a day.. I went to service centre also but they just updated the software and even after that I faced the same issue all apps not responding, system ui isn't responding, one home ui isn't responding etc. After the update ui5.1 my phone's process system is also crashing again n again ..even after several trying I can't find anything useful.  I have tried all resets, clear cache everything, safe mode too..

Is there anything that can help to fix this please

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cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.

2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

3: Update App if available. Update software: Menu>apps>settings>software update>install.

4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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tears120
Beginner Level 2
Galaxy S
I have a52s after the update my screen freezing and touch screen stops working
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9abhi
Beginner Level 2
Galaxy S
I have m42 5g after the update my hotspots and wifi are not on/ working
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9abhi
Beginner Level 2
Galaxy S
I have m42 5g after the one UI version 5.1 update my hotspots and wifi are not on/ working
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