phone automatically switches to normal ringtone mode from vibration mode

[pjana]

when I put my phone on vibration mode only and make a call to any number and disconnect the call my phone automatically switches to normal ringtone mode.
why is this?

[sen001]

Report this BUG

[pjana]

i did

[DIHarshana]

have any spy app or phone finder app?

[pjana]

Not that i know of.

[nav11]

reboot it problem will solve.

[pjana]

did but still the issue is there.

[nav11]

mine fixed

[admin_]

We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/