Disappointed. Frustrated. Ignored. Samsung has failed to stand by its customers time and again. From hardware issues like the green line problem after updates to unfair repair charges, there's no accountability — only scripted replies and corporate silence.
🔧 Devices fail.
❌ No real support.
💰 Only paid repairs — even when it's clearly their fault. Enough is enough.
I’m done supporting a brand that doesn’t support me.
Samsung is not taking responsibility for this! My S22 is unusable after the update – tons of lag, unresponsive UI, broken camera... everything's messed up. Totally disappointed. 😡 #Samsung #S22 #SoftwareUpdate #TechProblems #CustomerService #boycottsamsung
We would like to inform you that our senior team has reviewed your concern thoroughly. They have provided you with the necessary information and resolution regarding the matter.
Please be informed that the service can be done on a chargeable basis as per our policy. You can coordinate with the service center for further processes.
I am not **bleep** that i will not pay any amount to solve issue. Its your mistake you can solve any how. Already #boycottsamsung program started by me. I will do my best to reduce your customer base till my problem not solved
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply
