not able download any app from play store

[ultrapavan]

I am using s23 ultra any one facing this issue..

[goodthings]

Please turn off Auto Scan App protection permission then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[ultrapavan]

I don't have choose to on and off..

[goodthings · Accepted solution]

Please go to setting and search Auto Scan App protection and turn off it's. Then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[ultrapavan]

This is the reply I got from Google

[ultrapavan]

Whom issue his

[ultrapavan]

Samsung are google

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues.

● Settings> apps > playstore > storage > clear cache.

● Setting >Network preference > auto update apps > Turn on Don't auto update apps.

● Kindly try to update/ install the app by following the given steps.
1) Open the Google Play Store app Google Play.
2) At the top right, tap the profile icon.
3) Tap Settings and then About and then Play Store version.
4) You’ll get a message that tells you if the Play Store is up to date. Tap Got it.
If an update is available, it will automatically download and install in a few minutes.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[ultrapavan]

Same step suggested from google I tried all step . It did not worked. But after disabling auto scan feature. Now working..
Is it samsung issue are google..😊