Original topic:

network issues

(Topic created on: 4 weeks ago)
71 Views
kannansarath
Active Level 3
Options
Galaxy S
After the update one ui 7 network not stable 😑 S21FE
5 Comments
ND1244
Active Level 6
Galaxy S
Reset the network in settings >reset>network reset. It's my personal experience and I have no issue after reset the network.
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Musabbir_Zone
Expert Level 5
Galaxy S
reported *network instability* after the *One UI 7 update*. Here are some steps you can try:

1. *Reset Network Settings:*
- Settings > General Management > Reset > Reset network settings.

2. *Manually Set Network Mode:*
- Settings > Connections > Mobile networks > Network mode.
- Try switching to 4G/3G/2G auto and observe.

3. *Re-insert SIM or Try Another SIM:*
- Sometimes helps in refreshing carrier connection.

4. *Update Carrier Settings:*
- Go to Settings > Software update > Download and install.

5. *Clear Cache Partition (via Recovery Mode):*
- Power off phone > Press Power + Volume Up > Select "Wipe cache partition" > Reboot.

6. *Contact Your Carrier:*
- Confirm APN settings or report tower issues after update.

If it helps, please 'accept solution' from the three-dot menu in the comment. I will be happy.😊
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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