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Original topic:

incoming calls not showing numbers or contacts

(Topic created on: 03-25-2020 08:53 AM)
MeliG
Beginner Level 2
Options
Galaxy S
My S20 Ultra is not showing names of contacts for incoming calls but picks the contact names for outgoing calls. What could be the problem?

1 Solution


Accepted Solutions
Solution
Sif_sam01
Moderator
Moderator
Options
Galaxy S

Hi MeliG

 

Your Caller Line Identification may need to be activated. Please contact your Network Service provider to activate.

 

 

1. From the home screen, swipe either up or down to access apps.
2. Select Phone.
3. Select Tap on the 3 dots on the top right corner.
4. Select Settings.
5. Select Other call settings.
6. Push slider to activate Show caller information.

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16 Comments
Solution
Sif_sam01
Moderator
Moderator
Options
Galaxy S

Hi MeliG

 

Your Caller Line Identification may need to be activated. Please contact your Network Service provider to activate.

 

 

1. From the home screen, swipe either up or down to access apps.
2. Select Phone.
3. Select Tap on the 3 dots on the top right corner.
4. Select Settings.
5. Select Other call settings.
6. Push slider to activate Show caller information.

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mapula
Beginner Level 2
Options
Galaxy S
I have tried this method before, but it still refuses to show names of contacts for incoming calls
Members_dazSImA
Beginner Level 2
Options
Galaxy S

I actually Switched off Show Caller Information and now it appears to work.

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Pierre44mp
Active Level 8
Options
Galaxy S
sometimes, especially with myn,it has that issue,just go yo MTN or call them to activate caller line identification
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Wara316
Beginner Level 2
Options
Galaxy S
my number is hidden please help
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Members_8ghYsRi
Beginner Level 2
Options
Galaxy S

Hello my Galaxy A31 is not showing numbers on incoming calls,  all incoming calls are written unknown why?

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Siyanic
Beginner Level 2
Options
Galaxy S
I'm having the same issue with my A32 showing all incoming calls as unknown
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Sticky21
Beginner Level 2
Options
Galaxy S
Im using Samsung galaxy A21s, the incoming calls are not show who is calling but instead it says unknown number
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hle21
Beginner Level 2
Options
Galaxy S
same phone. same issues. how do we resolve
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