incoming calls not showing numbers or contacts

[MeliG]

My S20 Ultra is not showing names of contacts for incoming calls but picks the contact names for outgoing calls. What could be the problem?

[Sif_sam01 · Accepted solution]

Hi MeliG

Your Caller Line Identification may need to be activated. Please contact your Network Service provider to activate.

1. From the home screen, swipe either up or down to access apps.
2. Select Phone.
3. Select Tap on the 3 dots on the top right corner.
4. Select Settings.
5. Select Other call settings.
6. Push slider to activate Show caller information.

[mapula]

I have tried this method before, but it still refuses to show names of contacts for incoming calls

[Members_dazSImA]

I actually Switched off Show Caller Information and now it appears to work.

[Pierre44mp]

sometimes, especially with myn,it has that issue,just go yo MTN or call them to activate caller line identification

[Wara316]

my number is hidden please help

[Members_8ghYsRi]

Hello my Galaxy A31 is not showing numbers on incoming calls,  all incoming calls are written unknown why?

[Siyanic]

I'm having the same issue with my A32 showing all incoming calls as unknown

[Sticky21]

Im using Samsung galaxy A21s, the incoming calls are not show who is calling but instead it says unknown number

[hle21]

same phone. same issues. how do we resolve