Original topic:

horizontal lines on my phone

(Topic created on: 09-30-2020 04:37 PM)
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Adeel797
Active Level 2
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Galaxy S

image

I have samsung galaxy s10+
If you are to see many horizontal lines...
I dont know how but my phone is damaged or its a software issue...
But WHEN I BRING MY BRIGHTNESS LEVEL TO AROUND 30-50 some horizontal lines appear on my phone...
But when i lower the brightness under 30 or increase over 50 it gets normal...
Please tell me whats wrong im worried...

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11 Comments
Rickrolld
Expert Level 2
Galaxy S
That is the way camera captures oled and if your eyes are seeing like that go and see a eye doctor because there can only be straight lines on displays not slanting ones🙂
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Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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