Original topic:

ghost touch/ random touch inputs in screen of my galaxy s10

(Topic created on: 04-29-2020 10:32 AM)
11392 Views
rajbaxi17
Active Level 1
Options
Galaxy S

i have purchased my samsung galaxy s10 few months ago, as soon as i started using it, my phone kept opening random apps, keyboard was also not working properly, suppose if i tried to write " hi " it wrote " hhiii" instead. i thought it was some glitch and i restarted phone, but nothing got improved. then i removed the thin screen protector that comes with the phone, but the problem persisted. before i could thing of getting it to a store or repair shop, the problem did not occur for  a few days, i thought it must be some software glitch and phone is fine now, but just then, again the same thing happened, random touches, any app gets opened, for example, even if i open instagram, randomly any picture gets likes, if i try to see notifications the conversation gets opened. episodes of this thing keeps coming, for a few days i dont even recognize that phone had any problem and then it suddenly starts like this, i am using it like this since 2 days and it is very much irritating, i dont even have any option right now due to lockdown, i thought it would be proper to get online support. i have tried turning phone on and off, i have tried phone in safe mode- that also doesnt help, no screen guard is there on phone, please guide me. thanks for the help in advance.

 

update: i did factory reset my phone, no improvement, so this was the last thing i could do at home i guess, any other solution now?

22 Comments
Pmohankumar
Active Level 6
Galaxy S
it may be software glitch so backup ur data and try complete reset.
same happens to me after 2.1 update after reset its working fine
so kindly try
0 Likes
rajbaxi17
Active Level 1
Galaxy S

ok, will take some time as i have a lot of data on my phone

0 Likes
Anonymous
Not applicable
Galaxy S
Did you manage to fix the issue with the factory reset?
0 Likes
rajbaxi17
Active Level 1
Galaxy S

can you share your issue how it was with your phone? and how did you find the idea of complete reset as a solution? actually emptying phone is quite a tough thing right now so

0 Likes
Praveen2401
Active Level 6
Galaxy S
try doing hard reset....
0 Likes
rajbaxi17
Active Level 1
Galaxy S

i have tried hard reset, doesnt work.

0 Likes
vishal261214
Active Level 8
Galaxy S
airtel ,bsnl or vodafone sim?
0 Likes
rajbaxi17
Active Level 1
Galaxy S

i dont think sim card is associated with it anyhow

0 Likes
Pmohankumar
Active Level 6
Galaxy S
facing issue after hardreset then no option you have to visit service center bro
me too facing same touch issue after the update then I reset the handset issue solved
0 Likes