Original topic:

Lag in the touch input after updating to one ui 6.0(Android 14)

(Topic created on: 12-15-2023 01:32 PM)
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Bookalis
Beginner Level 2
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Galaxy S
Hello everyone, it has been some days and I have updated my samsung galaxy S21FE 2023 to one ui 6.0. After using it for some time , there is an obvious problem with it that the option for icon resizing not there anymore, but thats not I am gonna talk about. I am gonna talk about a lag in the touch input for me. It has come to my notice after using that after doing some low power work , and touching any thing on the screen I am experiencing a delay in input . Does anyone else is experiencing this.
2 Comments
shinchan451
Beginner Level 3
Galaxy S
I have been experiencing the same issue after the latest update
The phone works smoothly while charging but drops below 60hz in normal use
Does anyone have a solution please
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Remove the screen protectors and cover from the device once and check the issue after restarting the device.

Press the power and volume down keys simultaneously for a few seconds.

Check space availability: Settings > Device Care >Storage.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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