factory reset is not working

[Tom227Jerry]

After updating my Galaxy s10 to one ui3.0, i am facing battery drain issues.

Unable to do hard reset using keys.

Samsung s10

India- exynos chipset

It would be great if you could give me some advice. 

Regards 

Tom

[S10PlusIndia · Accepted solution]

you need to go Recovery mode first using key...

but Android 3.0 hase chanhe the way to go in recovery mode...

process is same but after switching of the phone, just plug your phone into your pc using cable... after charging starts, press volumn up + bixby + power button

done....

[Tom227Jerry]

thanks. it worked.
i have done the wipe cache partition
let's see the battery performance now

[ѵօϲɑӀ4ӀօϲɑӀ]

For recovery menu you need a PC/LAPTOP or a Type C headphones.

Once you have any of them, Shut down your phone.
Connect your phone to PC or Connect your Type C headphones.

Press and hold Power Button and Vol+ until you see Samsung screen.

When Samsung pops up leave power button but keep holding Vol+.

Then you will see recovery menu.

Clear Data from there.

If that helped  or solved your query "Accept as solution" will be appreciated.

[Tom227Jerry]

thanks. it worked.

[ѵօϲɑӀ4ӀօϲɑӀ]

If that helped, Please select my comment as solution by touching 3 dots near my comment.

[Ehsank]

to hard reset you need to connect with laptop pc

[Ehsank]

if you not done yet then do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Settings>Connection>more connections settings> disable nearby device settings.

2. Settings>>Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

FOR ANDROID 11;
A. DEVICE CARE > Battery>Background Uses Limit > Put Unused App to Sleep
B. Device Care > Battery> More Battery Settings>Adaptive Battery


4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6.  Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will  shared data to show recommendation and suggestion which also cause battery drain

7.  Go to settings > account and backup> Manage account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"

8. Go to settings >apps>search "weather" >click on weather settings (icon)> change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)


9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Settings>Google >click on 3dot at right top corner>usage and diagnostics >off this option.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Tom227Jerry]

Hi Team,
looks like your web page is not updated and can see only update till Android 10 regarding batyery drain issue.

i am using Galaxy s10 with android 11