Original topic:

contacts Block not working

(Topic created on: 03-03-2024 08:50 PM)
Active Level 1
Galaxy S
block contact feature not working galaxy s22 or s23 series on oneui 6.0 this one ui 6 not good software this package of many bugs

1 Comment
Expert Level 5
Galaxy S

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you can use this option for blocking unknown numbers.

If this option is not working kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

You can also use these steps to block the numbers by the given link: https://www.samsung.com/in/support/mobile-devices/block-calls/

Warm Regards,
Samsung Customer Support