Original topic:

camera picture quality after recent software update

(Topic created on: 01-30-2023 01:53 PM)
1357 Views
vsatavS21FE
Active Level 1
Options
Galaxy S
I have bought Galaxy S 21 FE on 1st January 2023; On 25th January 2023 i have updated/installed new software but post new software update the camera or camera picture quality looks very poor ! 

Are all users of same model facing same issue? Please guide. If yes, please fix the problem as early as possible. I am very disappointed with new software update as i purchased this model only because of the camera quality.

Please do the needful !
Thank you 
8 Comments
Sid_Karna
Expert Level 5
Galaxy S
Can you post some samples?
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satdidoS24
Active Level 8
Galaxy S
Yes same issue but issue arises after one UI 5 update only till now not rectified by the Samsung these pics captured at 30X zoom very worst snaps 20230126_141427_1000028436_1674722670.jpg20230126_141426_1000028434_1674722668.jpg20230126_141359_1000028432_1674722641.jpg
vsatavS21FE
Active Level 1
Galaxy S
very bad...will samsung rectify the problem ? my phone is just 25 days old ! what we need to do to bring back the earlier camera quality?20230130_145944_1000002098_1675070985.jpg20230129_074840_1000001465_1674972478.jpg
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satdidoS24
Active Level 8
Galaxy S
Today only i have written mail to Samsung CEO India and brought this issue to their notice and wait and watch what action Samsung will take i lost hope in samsung
vsatavS21FE
Active Level 1
Galaxy S
Great, lets hope for best !
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Dhiraj99
Active Level 4
Galaxy S
The Same Thing Happened To S20 FE From October Update They Degraded The Quality Of The Camera Specially The Night Mode & The X10 Zoom Shots Which Earlier Used To Come Better
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.

Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Members_d6XUL5o
Beginner Level 4
Galaxy S

Yes i use a S20 ultra and noticed reduced picture quantity and focusing issues recently after some updates .

I am sure Samsung is doing this deliberately to force customers to switch mobiles .

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