camera issues

[arjun007aj]

the picture quality of s20 fe 5g is downgraded after software updates 😔solve it please 🙏

[Lekshmanan]

Send Error Reports To Samsung.

[Anikroyale]

Can you share some camera samples so that we can understand the issue better?

[arjun007aj]

these are some pictures of before software update

[AlphaTrion]

What about after ?

[Anikroyale]

Add some pictures of post-update condition.

[arjun007aj]

these are some click after software update

[arjun007aj]

pixels are badly torn

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.  

* Reset camera settings
Camera > Settings > Reset settings > Reset.   

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support 

[Samsung_Support2]

Dear Samsung Member,   

Greetings from Samsung Customer Support!   

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.   

Warm Regards,  
Samsung Customer Support