battery charging issue since the new update .

[Zhyper]

Facing severe battery related issue since new update. Phone is not charging. And discharging very fast. Plz help

[Chirag9011]

Pls Hard Reset Ur Device After Check Ur Device

[Zhyper]

r u facing same issue in galaxy S10 or any S series phn?

[deependers]

yes

[AdvTamhankar]

brother, everyone is facing this issue, install Accubattery app and check Temperature of battery while charging. As i have noticed high temperature is reducing charging speed, and when i have put the Temperature down of my phone below 30 degree, the speed has been improved. Try this first and see what result comes

[Zhyper]

ok will do it.

[immi007]

For battery drainage issue follow the given link: http://www.samsung.com/in/support/skp/faq/1101689
For heating issue follow the given link: http://www.samsung.com/in/support/skp/faq/1119803
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
try these once bro

[Zhyper]

ok bro.. will do it once i try the accubattery app. thank you.

[Deepak_1994]

Hard reset ur device ones

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device

1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support