answer me

[rana2342]

hi
i have applied fingerprint setting to unlock my device but when i lock my device it shows swipe to unlock device and when i swipe it unlocks without any fingerprint can anyone resolve this issue

[Devv_007]

Register your fingerprint again with pin/pattern or password

[rana2342]

tried several time brother

[Anonymous]

settings - lock screen and security - secure lock settings - smart lock..
make sure those options inside are disabled..

[rana2342]

still its not work what to do 😔

[Devv_007]

Do a factory reset make sure to backup.

[Addyzaccount]

Can you post a pic of your lockscreen? Also if you do, paste it in a reply to this comment of mine. Otherwise I wont know that you replied if you do it like you did to other comments.

[rana2342]

see this

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

[rana2342]

see this