So i am pretty much sure that there is some bug in one ui 7, while using my youtube premium playing video in background the video stops loading and the control from the lock screen disappears.
When i unlock my phone the the video loads and start playing again and i did that 7-8 times and experienced the same thing i lock my phone the video plays for few minutes and stops again.
And i know it's not my internet because while typing the played the video in PIP mode and it's playing without any problem
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
