Original topic:

Yellow tint in display of samsung galaxy s10e smartphone

(Topic created on: 11-15-2020 12:22 PM)
8797 Views
Amalukuttann
Active Level 4
Options
Galaxy S
I have been using galaxy s10e for more than a year.I observed an yellow tint in the display recently.I tried changing the settings but could not fix the issue.I suppose it is a bad panel.Sadly the issue happened immediately out of warranty.Whether this is a common issue with galaxy s10 family.Have any others faced this issue.
17 Comments
VanshJUDGE
Active Level 6
Galaxy S
check whether blue light filter is on or off, if on turn it off your issue will be fixed
0 Likes
Amalukuttann
Active Level 4
Galaxy S
I checked that also not the issue with blue light filter
0 Likes
Akhilmunti
Active Level 4
Galaxy S
remove your sim and case if you have and cool down the phone.

it happened with my s10plus
0 Likes
Amalukuttann
Active Level 4
Galaxy S
No it does not work it is permanent
0 Likes
mak481661
Beginner Level 2
Galaxy S
I am facing the same issue after september update..
probably a software glitch...
update if you find any solution
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness. 


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
Amalukuttann
Active Level 4
Galaxy S
I already done all the steps and registered in samsung support.As many users are facing the same issue it is either a bad lot of panels from Samsung or a firmware bug.Due to this issue the phone is not even accepted for upgrade programs in samsung stores
0 Likes
Amalukuttann
Active Level 4
Galaxy S
I already done all the steps and registered in samsung support.As many users are facing the same issue it is either a bad lot of panels from Samsung or a firmware bug.Due to this issue the phone is not even accepted for upgrade programs in samsung stores
0 Likes
debbforu
Active Level 3
Galaxy S
Getting same issue
0 Likes