Original topic:

Worst update ....in s23 ultra

(Topic created on: 08-14-2024 06:54 PM)
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Active Level 7
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Galaxy S
Day by day battery performance decrease and heating issue increase ..
Give proper update 
After august update heating increase , don't update
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4 Comments
Galaxy S
Thanks for the update. I'll not be updating my S23 Ultra to August update. I'm happy with June update.
MayurNaik
Active Level 7
Galaxy S
I'm happy with one ui 5.1 October update 😅😅😁😁
Galaxy S
😅
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by using the given links. However, we are taking your valuable feedback regarding this. we are continuously working to make our products better and more efficient.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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