Wifi connectivity issue

[Alloy89]

After recent update my galaxy s23

I notice that wifi are frequently disconnected

[Aditya620051]

There could be a Bug in that update, you should wait for next security patch update or One UI 7 stable update that will fix these bugs. If you want immediate solution then try factory resetting your device.

[Wodehouse]

Possible Causes and Solutions
- *Software Glitch*: Try resetting your network settings to see if it resolves the issue. You can do this by going to *Settings* > *General management* > *Reset* > *Reset network settings*.
- *Outdated Apps*: Ensure all your apps, including those from the Galaxy and Google stores, are up-to-date. This might resolve any compatibility issues causing the disconnections.
- *One UI Update*: Some users have reported WiFi disconnection issues after updating to One UI 6.1. If you've recently updated, this might be the culprit.
- *Soft Reset*: Perform a soft reset on your device to see if it resolves the connectivity issue. This won't erase any data but can help restart your software.

Additional Troubleshooting Steps
- *Check WiFi Settings*: Ensure your WiFi settings are correct, and you're connected to the right network.
- *Restart Your Router*: Sometimes, restarting your router can resolve connectivity issues.
- *Check for Physical Obstructions*: Physical obstructions between your device and the router can cause connectivity issues.

If none of these steps resolve the issue, you may want to consider visiting a Samsung authorized service center or contacting their support team for further assistance.

Please check these links too

https://eu.community.samsung.com/t5/galaxy-s23-series/s23-wifi-dropouts-since-march-update/td-p/9459...

https://eu.community.samsung.com/t5/galaxy-s23-series/s23ultra-wifi-disconnects-frequently-after-one...

https://eu.community.samsung.com/t5/galaxy-s23-series/hi-got-my-s23fe-and-have-wifi-problems/td-p/97...

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Before troubleshooting your device, you want to make sure that your cellphone is the only one having this problem on your WiFi connection. If all devices are having wifi issues, then you want to contact your internet provider as the issue is not with your device but most likely with your WiFi connection.

1. Navigate to the app's screen > Tap on Settings > Connections > Wi-Fi > Tap on the Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
2. If the issue has not been resolved then restart the router and Mobile Device.
3. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

4.If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this: Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[Members_ovE8zpg]

I am facing the same issue, have you found any solution for this? Please share. 

[casual1st]

I have the same problem. Still the same even after issuing a factory reset..