Original topic:

Issues after recent one UI 7.0 Update

(Topic created on: 05-19-2025 12:21 AM)
163 Views
IshtiS22
Beginner Level 5
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Galaxy S
Very often facing issue regarding SIM connectivity. There are also issues like call drops, WIFI or Mobile Data service disconnection, loss of GSM network, overnight battery drain, slow charging, etc . I request to solve the issues with upcoming updates.
Thanks 
5 Comments
Mani4
Expert Level 5
Galaxy S
reset network settings
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support