Wifi Connection Issue

[Ameenhuzain]

Hi,

I'm facing a Wi-Fi connection issue on my Samsung S23. When I turn on Wi-Fi, it doesn't connect immediately. Sometimes, it retries several times to connect to my home Wi-Fi, even though the Wi-Fi signal is strong.

Is anyone else having the same issue with the S23?

[Ritwiksondhi]

Mine connects immediately with any saved network. Don't want blame your router directly but it'd be the culprit. Does the wifi works fine on other networks?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Forget the Network: Settings> Connections> Wi-Fi> Wi-Fi network>Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

● Kindly reset the network settings. Settings> General Management> Reset> Reset Network Setting.

● Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

● Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

● Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

● Kindly check and disable the Airplane/Flight Mode on your device.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[goodthings]

Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also go to wifi setting and click on intelligent wifi then reset wifi and Bluetooth settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.