Original topic:

Wifi Calling option gets disabled automatically even user tries to turn on

(Topic created on: 12-16-2022 06:28 AM)
1423 Views
MSDS22
Active Level 3
Options
Galaxy S
Here user tries to enable wifi Calling option for 2 Sims but sim2 will get turned off on device 

There is bug in this option to check network setting updated to wifi Calling for both Sims on s22 ultra

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6 Comments
Galaxy S
Wifi Calling is network dependent, you should check if WiFi Calling is available in ur area or not.

If its available than try reset Network settings of Sim 2
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Galaxy S
Software issue
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SiddSach
Active Level 5
Galaxy S
Wifi calling and volte switches off automatically and doens't seem to turn on S22 plus. Really annoyed.
Nilesh_Shah
Expert Level 1
Galaxy S
I had the same problem for quite a long. I changed the "calling preference" option from default "Wi-Fi preferred" to "Mobile network preferred" and for a month now, it is not switching off by itself.
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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nitinaggarwal
Beginner Level 3
Galaxy S
same issue I'm facing after the latest update. wifi calling disables automatically when toggling airplane mode.
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