Original topic:

WiFi calling / VoWiFi Turns off automatically

(Topic created on: 11-05-2020 02:38 PM)
27742 Views
gauravbanka
Active Level 1
Options
Galaxy S
Hi ! The WiFi calling / VoWiFi automatically turns off on my Samsung Galaxy S20 on SIM 1 (Service Provider - Jio). Works absolutely fine with SIM 2 (Service Provider - Airtel)

Performed Network Settings Reset but issue still persists. Contacted Jio customer care and they mentioned there is no issue with Network or SIM card.

Anyone else facing similar issue? Please help.
56 Comments
rrehmmm
Beginner Level 2
Galaxy S
Wifi calling is getting off automatically in M20
0 Likes
AlkaG
Beginner Level 4
Galaxy S
I have been facing wifi this issue on Airtel and Jio network
My broadband provider is airtel.
Seems like when 0 signal from mobile network then wifi calling is getting turned off automatically.
This is the time when we actually need wifi calling.
Can somebody help confirm this observation.
Any resolution to come around this?
Jiten_topiwala
Beginner Level 2
Galaxy S
I have Samsung f23 with jio, getting same issue of wifi calling option automatically disables, I checked my private dns settings it's already off then also I am facing this issue, is there any solution for this ?

@samsung just a tip, atleast add an option of turning on wifi calling from modes and routine app feature...
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Members_OwHwCOe
Beginner Level 2
Galaxy S

I might have found a fix to the issue, still not sure, if it is a Samsung issue or Jio Network's issue.

To fix this issue, make sure you do all these steps where Jio has some decent mobile network.

1. Toggle on/off wifi calling.

2.Go to your SIM settings and turn off Jio Sim.

3. Restart your device

4. Turn on your jio Sim.

5. Now you can turn on your Wifi calling as well.

Now you can go to the place where you actually need Wi-Fi calling, while keeping your fingers 🤞.

Do let me know if it worked for you.

0 Likes
KingSudip
Active Level 4
Galaxy S

I am facing the same problem on Galaxy S22 Ultra.. I am using Jio on SIM1 and the wifi calling turning off within a minute after turning it on without any notice & But in SIM 2 I am using Airtel it's working perfectly.,.

Samsung please fix this issue soon as possible, ur comunity customer support doesn't giving any attention to it neither trying to understand the problem 

KingSudip
Active Level 4
Galaxy S
I am having the same issue with galaxy s22 ultra and Samsung support is not understanding the issue neither they are paying any kind of attention to it ☹️
0 Likes
phoenixq990
Beginner Level 2
Galaxy S
Same issue with s21 fe as well, so many bugs
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ganesh1990111
Beginner Level 2
Galaxy S
Samsung a22 5g not working wifi calking,, worst samsung🤭
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lizzie123
Beginner Level 2
Galaxy S
what is wifi calling on my samsung phone getting off automatically
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Akiibsp
Beginner Level 2
Galaxy S
Same issue with my Fold5. Happening on both sim operators - airtel and jio
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