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Thursday in
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Thursday in
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Thursday in
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Friday in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
● Method 1: Enable Wi-Fi calling feature via settings:
Navigate to apps screen and tap on Settings >> Tap on Connections >> Tap on Wi-Fi Calling >> Turn on Wi-Fi Calling >> Wi-Fi Calling feature has been turned on.
● Method 2:Enable Wi-Fi calling feature via Notification panel:
Swipe down on home screen to open notification panel >> Tap on Wi-Fi Calling to enable >> Wi-Fi Calling has been enabled.
● Method 3: Enable Wi-Fi calling feature via Phone App:
From the home screen tap on Phone >> Tap on Menu >> Tap on Settings >> Turn on Wi-Fi Calling >> Wi-Fi Calling feature has been turned on.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
Warm Regards,
Samsung Customer Support
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