Why Contact Call Background removed?

[Satyac31]

I just failed to understand that why Samsung removed the Contact Call background from S series phones without informing customers.This is very much annoying for me.

[iamrohitkm]

It is there in a profile card.

[Kaustav_Ray]

I understand your frustration and disappointment with the removal of the Contact Call Background feature from the S series phones without prior notice. It's definitely annoying when a feature you enjoy and rely on is suddenly removed without explanation. I will pass your feedback on.

To address your concern, let's see if we can find a solution or workaround:

Double-Check the Settings: Although it's likely you've already done this, let's confirm that the feature hasn't simply been moved to a different location in the settings.
Go to the Phone app.
Tap the three dots (menu) > Settings > Call background.
See if the option to customize the call background is still available.
If the setting is missing, it's likely that the feature has been removed.
Look for Alternative Apps: There may be third-party apps available in the Google Play Store that offer similar functionality. Search for "custom call background" or "personalized call screen" to see if you can find an app that meets your needs. Be cautious when installing third-party apps and always check the app's reviews and permissions before installing.
Use Theme Customization: Some Samsung themes allow you to customize the call screen. Explore the Samsung Themes store to see if you can find a theme that offers a call screen design that you like.
Contact Samsung Support: Report the issue to Samsung Support and voice your dissatisfaction with the removal of the feature. While they may not be able to restore the feature immediately, your feedback will be recorded and shared with the product development team. This can influence future decisions regarding features and functionality.

I understand that these suggestions may not fully restore the Contact Call Background feature to your phone, but I hope they provide some alternative options or a way to voice your concerns to Samsung.

[Kaustav_Ray]

If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!