Original topic:

White screen problem after update

(Topic created on: 07-08-2024 11:11 PM)
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Rishu050000
Active Level 1
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Galaxy S
I am using s22 ultra, my phone showing white screen suddenly and than after some time it get normal what is this issue.
2 Comments
cs_member10
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

1. Go to Settings>Display>Adjust the brightness.

2. Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

3. Update device software: Settings >> Software update >> Download and install.

4. You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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