Original topic:

White patch issue on the display of my S23.

(Topic created on: 11-27-2023 05:31 PM)
1520 Views
Harshal02
Beginner Level 2
Options
Galaxy S
I am experiencing the white patch issue on the display of my S23, at the right bottom corner. Any resolution for this, or do I need to visit the service center since my product is still under warranty?


image


8 Comments
Goro1324
Active Level 4
Galaxy S
You visit near by service center
0 Likes
Ricky31
Active Level 7
Galaxy S
pixel dead. only solution is replace display.
0 Likes
Harshal02
Beginner Level 2
Galaxy S
Will it be covered under warranty?
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Ricky31
Active Level 7
Galaxy S
idk. if its under warranty and not a single physical damage than mayb they replace free of cost
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AshisSubhankar
Beginner Level 2
Galaxy S

Bro, have you got this solved?

I'm also facing the same.

0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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optimistak
Active Level 3
Galaxy S

Dear Support Team,

It seems to be a widespread issue i am also seeing the same after September security Patch on left side bottom corner very less but visible when brightness is low and in dark mode but not as prominent when brightness is full / direct sunlight or checking by going in *#0#* menu.  Samsung should issue a fix or replace devices at the earliest.   

Joy_28
Beginner Level 2
Galaxy S
Did you get this fixed?
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