White lines on screen

[NK090o]

White lines on screen appearing after software update suddenly. My phone is 3 years old. What is thr process to get it repaired for free as I am not at fault.

[RahulKrSharma]

Yes it's yours fault that you trusted Samsung

[NK090o]

Thank you all

[Swadhin210]

Take your phone to a Samsung Service Care center. They will inspect it for any physical or water damage. As long as it's not damaged, they will repair it for free, and you'll only need to pay the service charge. If you have an issue with the battery, display, or motherboard after a software update, Samsung Service Care will fix it for free one time,
They will repair your phone for free, whether it's under warranty or out of warranty. Just keep in mind that this offer is only valid once per phone.

[Samsung_OneUi]

First visit samsung care

[BiRdMaN]

Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://www.sammyfans.com/2025/08/14/samsung-galaxy-s23-ultra-green-line-display-repair-india/

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ram_ram]

Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try