Original topic:

White line issue on my s21 fe 5g

(Topic created on: 4 weeks ago)
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skyguardian
Beginner Level 4
Options
Galaxy S
I am writing to bring to your attention about a display issue i am having with my samsung galaxy s21fe 5g.
 
 After a recent update ? A vertical white line appeared on the screen and after some time one more white lline parallel to previous is also appeared. The device has not received any water damage or physical damage. 
 
 I kindly request you to look into this issue and consider this under the screen replacement that has been extended for device having this issue . 
 
 Please let me know the next step to get this resolved at earliest.
 
 Thanking you,
 Samsung user
9 Comments
Galaxy S
I too got a purple line on my s22 ultra
I think its because of the recent update 🥲
Hey samung could you please look into this
skyguardian
Beginner Level 4
Galaxy S
Yess.
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BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful please Accept it as a Solution Thank you 😊
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devdharshan
Beginner Level 2
Galaxy S
Same situation here s21fe after recent update.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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ram_ram
Expert Level 2
Galaxy S
Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try
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ProfessorX2
Active Level 1
Galaxy S
I got 6 white line ...but authorised samsung center replaced display free of cost ....only labour of 500 rs
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