I am Iusing WhatsApp Business, Present phone model - Samsung galaxy ultra S24 - 512gb.
My whatsapp chats are flickering randomly in my phone. No other app is giving the issue only I am facing in one plus.
I was using one oneplus pro and facing this issue for last 5-6 months.
I had contacted whatsapp supported via whatsapp, they asked me to clear cache, dark mode, white mode, change display adaptive, restore factory and I had done all, whatsapp flickering/ blink issues not solved. After all they said it's phone problem. I thought phone was old so facing issues. I bought new samsunggalaxy s24 ultra - 512 gbstorage on 3rd September, I had transferred all apps and restored whatsapp chats.
Now again I am facing the same issues. My whatsapp chats start flickering randomly, and when I tap to open chat it is not opening, I have to continously press for 3-5 times, sometimes even more than 10 times to open and read a chat.
I had tried all suggested things not couldn't able to solve the issue. I am facing this issue only in whatsapp all other apps are working finely.
Help me on this. Will provide necessary information if needed.
As per your query, we request you kindly share the log file as you have already tried the possible steps. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
