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02-12-2024 10:07 PM in
Galaxy S- Mark as New
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02-12-2024 10:13 PM in
Galaxy SStep 2: Select the " Settings " from the “Three-Dot” menu, and select the "Settings." From the displayed options, click "Chats" and then turn on the toggle of "Media Visibility." Hence, all your media files will be downloaded directly to your gallery.
Do clear cache from settings app then find whatsapp and do it. Add storage in apps checking in storage. I hope this helps you if it does please click as an accepted solution
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02-12-2024 10:15 PM (Last edited 02-12-2024 10:16 PM ) in
Galaxy S- Mark as New
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02-20-2024 11:49 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
1: Open WhatsApp >>> Settings >> Chats >> Turn on Media Visibility.
2: Clear an app's cache: From Settings, swipe to and tap Apps (Gallery, WhatsApp). Select the app you want to clear. Tap Storage, and then tap Clear Cache.
3: Switch off your phone for a few minutes and then switch it on and wait for a few minutes.
4: Update the App if available (Gallery, WhatsApp). Update software: Menu>apps>settings>software update>install.
5: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.
In case the issue still occurs kindly contact the particular application helpline once, to make sure there is no issue from their end. You can reach the app developer through the email channel for which you please login to Play Store> select more option> select installed app> click on read more.
Warm Regards,
Samsung Customer Support
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11-28-2024 08:27 AM in
Galaxy S- Mark as New
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01-30-2025 11:02 PM (Last edited 01-30-2025 11:02 PM ) in
Galaxy S- Mark as New
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03-10-2025 12:33 PM in
Galaxy SIt's repeat twice in this year
Samsung A-54 5G
