Original topic:

WhatsApp photos not showing in gallery

(Topic created on: 02-12-2024 10:07 PM)
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nitinrjaiswal
Active Level 3
Options
Galaxy S
WhatsApp photos not showing in gallery 
6 Comments
Glimpse
Expert Level 5
Galaxy S
Step 1: Open your WhatsApp and navigate to the top right corner to tap on the “Three-Dot” icon.
Step 2: Select the " Settings " from the “Three-Dot” menu, and select the "Settings." From the displayed options, click "Chats" and then turn on the toggle of "Media Visibility." Hence, all your media files will be downloaded directly to your gallery.
Do clear cache from settings app then find whatsapp and do it. Add storage in apps checking in storage. I hope this helps you if it does please click as an accepted solution
Glimpse
Expert Level 5
Galaxy S
Please view this video too it help you. You can also check whether storage is added in apps so that photos shared can have access to your storages. https://youtu.be/H1fHaY6aykQ?si=Rdutiq5GXeArhu3Q
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

1: Open WhatsApp >>> Settings >> Chats >> Turn on Media Visibility.

2: Clear an app's cache: From Settings, swipe to and tap Apps (Gallery, WhatsApp). Select the app you want to clear. Tap Storage, and then tap Clear Cache.

3: Switch off your phone for a few minutes and then switch it on and wait for a few minutes.

4: Update the App if available (Gallery, WhatsApp). Update software: Menu>apps>settings>software update>install.

5: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs kindly contact the particular application helpline once, to make sure there is no issue from their end. You can reach the app developer through the email channel for which you please login to Play Store> select more option> select installed app> click on read more.

Warm Regards,
Samsung Customer Support

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HPDHN
Beginner Level 2
Galaxy S
Whatsap photos not showing in gallery A23 4 g
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arjabi
Beginner Level 2
Galaxy S
In S24FE WhatsApp photo showing in gallery inspite of disabling this settings in whatsapp
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bmr18
Beginner Level 2
Galaxy S
Whatsapp photoes and documents not showing in gallery
It's repeat twice in this year
Samsung A-54 5G
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